Water Damage Restoration Unexpected water and flood damage causes stress & chaos, whether you are a business or homeowner. That’s why our trained technicians are prepared to respond to emergencies & mitigate any further damage to your property.

Upon arrival, our team immediately begins to document the damages, followed by extraction, drying, and deconstruction services. We aim to act fast because significant damage can be mitigated to the property if the moisture is detected and removed as quickly as possible.

To respond as soon as disaster strikes, we offer our services 24/7 365 days a year. We use a variety of methods, such as moisture meters and thermal cameras to quickly map out where the water has travelled to. If the moisture is left untreated, the cost and damage involved will begin to grow exponentially.

Commercial Water Damage Restoration


First General specializes in providing expert commercial water damage restoration services to businesses of all sizes. Whether your office, retail space, or industrial property has experienced water damage due to floods, leaks, or sewer backup, our team of certified technicians is equipped to handle the job quickly and efficiently. We understand the impact that water damage can have on your business operations, which is why we work diligently to minimize downtime and restore your property to its pre-loss condition. With our state-of-the-art equipment and comprehensive expertise, you can trust First General to deliver exceptional results for your commercial water damage restoration needs. Contact us today to learn more about our services and how we can help you get back to business as usual.

Our Residential and Commercial Water Damage Restoration Services include:


  • Water and Flood Damage Assessment and Quote
  • Emergency Water Extraction
  • Drying & Dehumidification Services
  • Removal and disposal of water-damaged materials
  • Thorough remediation of the affected area
  • Deployment of adequate commercial-sized dehumidifiers to remove any remaining moisture from the indoor air.
  • Disinfection of dried areas to ensure no potential mold growth
  • Carpet Cleaning, Deodorization & Spot Removal
  • Insurance Claim Assistance, including how to make a successful water leak insurance claim.

Need Emergency Flood Services?

Call Us: (780) 463-4040

What is Flood Damage?

Flood damage is defined as any amount of harm that occur from flooding, i.e., being submerged in liquid. Flood damage can range from natural, catastrophic events such as mudslides, hurricanes, or having lakes and rivers overflow all the way to more mundane floods such as septic system backup, broken pipes, or an overflowing dishwasher. In short, flood damage is harm that occurs from water – no matter how it gets there. Flood damage often leads to major necessary repairs that only experts in water damage restoration can remedy. If you’re facing flood damage, count on us to be your Edmonton water damage restoration experts!

Who Should You Call When You Find Flood Damage?

When you’re facing flood damage it’s important to know your home insurance policy. Sometimes it can be your responsibility to repair broken items that caused the flood. If you see an immediate risk you can call a plumber, or you can call your insurance provider first to understand the full responsibility of repairing the damage.

The best option for your first call, though, is First General Edmonton. Our team can help you repair the cause of damage, understand your insurance policy and work closely with your insurance provider, plus we will provide all the necessary repairs and restoration that occurs from the water damage. We are property restoration specialists, which means we can help you with every part of your flood damage and ensure you have the best solution to a stressful situation.

What Are the Main Causes of Commercial Water Damage?

The main causes of commercial water damage include burst pipes, leaking roofs, faulty plumbing, appliance malfunctions, flooding, and sewage backups. Water damage can impact the structural integrity of a commercial building and create safety hazards (slip-and-fall risks, electrical hazards, and health concerns from mold growth), so it is important to act quickly.

First General understands the urgency of addressing water damage in commercial buildings and offers 24/7 emergency services to respond quickly. Our commercial water damage restoration services are designed to not only repair the visible damage but also address any structural issues to ensure the safety and integrity of the building. You can also trust that the health and safety of employees and customers will be prioritized with thorough cleaning and sanitizing procedures.

Need Emergency Flood Services?

Call Us: (780) 463-4040

Water Damage Restoration FAQ

What causes water damage, and how can I prevent it?

Water damage can result from various sources such as burst pipes, leaking appliances, heavy rain, or flooding. To prevent it, regularly inspect and maintain plumbing systems, seal windows and doors properly, and ensure good drainage around your property.

How soon should I address water damage to minimize long-term effects?

It's crucial to address water damage immediately to prevent mold growth, structural damage, and other costly issues. The longer water sits, the more damage it can cause, so prompt action is essential.

What steps are involved in the water damage restoration process?

The water damage restoration process typically involves assessment, water extraction, drying and dehumidification, cleaning and sanitizing, and restoration of damaged areas. Professional restoration companies use specialized equipment and techniques to ensure thorough restoration.

How long does water damage restoration typically take?

The duration of water damage restoration depends on factors such as the extent of damage, the size of the affected area, and the type of water involved. However, restoration efforts usually take several days to complete, with more severe cases taking longer.

Will my insurance cover the costs of water damage restoration?

Most homeowner's insurance policies cover water damage caused by sudden and accidental events like burst pipes or appliance malfunctions. However, coverage may vary, so it's essential to review your policy and consult with your insurance provider to understand what is covered.

What certifications and experience should I look for in a water damage restoration company?

Look for a restoration company certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and with experience handling various types of water damage situations. Additionally, seek out references and reviews from past clients to ensure reliability and quality service.